Facilities for customers and employees

Introduction

Employees have a legal right to expect minimum standards for the facilities that you provide for them. Not only that, but they're more likely to perform at their best if they enjoy a certain level of comfort in the workplace.

If customers regularly visit your premises, they also have the right to expect certain standards - in particular, standards of safety while they are on site.

This guide explains what facilities - such as toilet facilities, rest areas and storage space - you are required to provide. It also includes a checklist so that you can make sure you have all the necessary facilities in place.

Subjects covered in this guide

• Introduction
• Create the right working environment
• Provide washing and toilet facilities for employees
• Food and drink facilities
• Smokefree facilities
• Rest areas for staff
• Safety information for staff and customers
• Storage areas and changing facilities for staff
• Facilities for remote workers
• Checklist: offering staff the right facilities

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