Manage absence and sickness
Introduction
Good businesses ensure they have appropriate systems in place to manage staff absence. Unexpected absences affect productivity and profits and, if they become a regular occurrence, are likely to lower morale and motivation.
However, you can improve absence rates and minimise the impact of absence by putting effective policies and procedures in place. These should be backed up by agreeable working conditions, active management and good motivation.
Monitoring and investigating the causes of absence can also help you identify factors contributing to absence levels, eg unsafe work practices.
This guide will help you to understand the causes of absence, monitor and measure the effect of absence rates and set up the right policies and procedures to control it.
Subjects covered in this guide
- Introduction
- The need for absence and sickness policies and procedures
- Basic principles of managing absence and sickness
- Measuring and monitoring absence and sickness
- What to include in absence and sickness policies
- Employee absence as a capability issue
- Employee absence as a conduct issue
- Here's how I reduced absence rates in my business

Acas Helpline
08457 47 47 47
NHS Credit Crunch Stressline
0300 123 2000

Actions
- Download information on long-term absence through ill health from the Acas website (PDF, 57K) - Opens in a new window
- Managing attendance and employee turnover guidance on the Acas website - Opens in a new window
- Toolkit for managing absence and sickness on the Chartered Institute of Personnel and Development website - Opens in a new window
- View local and national events linked to this topic



