Best practice

Introduction

As your business grows, you will need to change to adapt to new circumstances. You can experiment with different ways of working to see which suits your business best. But this approach is inefficient and may lead you to make inappropriate decisions.

A far more effective way of making changes is to look at how successful businesses operate and to introduce their ways of working into your business.

Evaluating how your operations compare with the most effective and profitable enterprises, and then using their most successful elements - the 'best practice' - in your own business, can make a big difference.

This guide explains what best practice is and how identifying it and introducing elements in your business can bring significant benefits.

Subjects covered in this guide

• Introduction
• What is best practice?
• Management best practice
• Best practice in people management
• Improving business operations through best practice
• Best practice in sales and marketing
• Encouraging innovation
• Using IT to achieve best practice
• Here's how I implemented best practice in my business

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